Fortitude Pvt. Limited | Public Sector
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Public Sector

Public Administration in the Digital Age

The public sector has not been spared the turmoil affecting so many other industries in Pakistan and elsewhere. Cultural, technological, economic and social conditions are changing at an accelerating rate. The aging of our society, the growing deficits in national budgets, or the (new) forms for administrative tasks resulting from federal directives and other statutory provisions (E-Government Act) are putting pressure on public institutions. Governments and their agencies must find a way to keep pace with digital transformation. Moreover, the public sector must position itself as an attractive employer so that it can compete for the qualified specialists who are in such short supply on the labor market.

 

Budget Consolidation Opens Up Room for New Structures

The objective must be to find practical and affordable solutions which will meet the demands of the country’s citizens as well as those of the politicians and bureaucratic administrators in positions of responsibility. Administration offices at the national, state, provincial and municipal levels are all called upon to contribute to budget consolidation and to maintain their financial liquidity; otherwise, ministries, government authorities and other related public sector organizations will find themselves in a financial straitjacket and be unable to participate actively in the expansion and further development of the society as a whole. The reduction of bureaucratic hurdles and the related implementation of innovative digital services for citizens are important aspects in this respect.

Efficiency, Customer Orientation & Service Quality

Innovative concepts across regional and institutional borders lead to systematic structural changes, increase the efficiency and effectiveness of administrative units. Substantial synergy effects for both in-house and external services can be leveraged by radically broadening the scope of inter-community cooperation and through the establishment of partnerships with private sector businesses. Service centers, virtualized ICT, citizen portal strategies, social media, the reform within human resources, procurement and purchasing in organizations are only some of the broad subjects where efficiency reserves wait to be mined.

 

Sustainable Consulting Solutions & Increases in Efficiency

We advise our clients in the public sector by offering strategic and technical concepts related to digitally driven developments in the following areas: human resource management (planning, strategy and development), increasing efficiency (within organization and external collaboration, process harmonization and efficient technology production) and people orientation through media service centers (portals, business intelligence, social media strategies). Moreover, we through our expertise in the areas of e-government (cloud computing, technology selection and integration, openGovernment/dataGovernment and critical data mining and management), consolidation of computer centers and information technology security in the context of cyber security and partner management. In collaboration with our clients, we build strategic alliances between the private economy and the public sector.

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